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Reopening

To protect vulnerable patrons and children, please wear a mask at all times while on library property.

 

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Contact Free Pick-Up for Reserved Items

Items pulled for reserve can be picked-up at the front window without entering the library.  You will need to show your eligible card through the window and a staff member will open the door and hand you the items.   You will be notified when your items are ready and you can contact the library to determine eligibility.

TexShare Cards & Inter-Library Loan Services

TexShare Cards

Allows active adult library members in good standing to gain limited access to other libraries participating in the program. To apply, bring your current library card and government-issued photo ID to the library.  See the library's TexShare Policy for full details (PDF).
**Please check with the library you are visiting to determine if they accept TexShare cards.**

  • Eligibility:
    To qualify, you must:
    • Have a library card for at least 6 months
    • Maintain active library usage (check out physical materials on your card for 3 of the previous 6 months)
    • Have no outstanding fines/blocks on your account or on other accounts within your household

Inter-Library Loan (ILL) Services

Request to borrow an item owned by another library. Once approved, the requested item is sent to the library by mail for patron pick-up.  A shipping fee of $3.25 is charged for each request. See the library's Inter-Library Loan Policy for full details.

  • To request an item: Access the Texas ILL System through the library's Digital Services page (log-in required). Search for your desired item, click "Request This Item", and follow the prompts to submit your request. Please note:
    • Approval is not guaranteed. Libraries are currently operating at varying levels due to pandemic disruptions and may not be accepting ILL requests at this time.
    • Items may take several weeks to arrive. Loan period is 2 weeks; renewals are handled on a case-by-case basis, subject to the policies of the library that owns the item.
    • Payment of shipping fee is due when you pick-up the item.
    • Borrower is responsible for any late fees or lost/damaged item fees charged by the library that owns the item.

Frequently Asked Questions

  1. What happens when I reserve library materials online?
    A staff member will pull any items in your request that are currently available. When your items are ready to pick-up, we will send you a notification through your preferred method of contact and hold them for 4 days.
  2. After submitting a reserve, when will my item(s) be ready?
    Reserved items that are on our shelves are usually available for pick-up the following day.  You will receive a notification through your preferred method of contact when your items are ready. 
  3. What if I miss my pickup window?
    If you do not arrive to pick up your items within 4 days of being notified, your items will be made available for other patrons to request and you will need to submit your reserve request again.
  4. Can I pick up items for everyone in my household at the same time?
    We want to be certain that items checked out to your account make it into your hands.  Therefore, we do not allow others to pick up items on your behalf.  The person making the pick-up request must be able to come to the library to collect their items, including children and teen cardholders.
  5. Why is the item I returned still on my account?
    Items placed into book drops in the parking lot are checked in after library hours. For immediate check-in, please hand in your items at the front desk .  Anything you returned should be removed from your account by the next day (with the exception of holidays).   If you have any concerns about an item on your account, please contact us.
  6. Why is my reserved item not ready to pick up?
    There are several possibilities. 
    1. It may be checked out to someone else at this time. You will be contacted when the item becomes available.
    2. There could be a block on your account, or the account of a family member, for fines or overdue items.  The library is not charging fines during pandemic service disruption, but overdue items and existing fines from before the pandemic will block accounts from reserving items.
    3. You may already have the maximum number of items allowed on your account, in which case the system will not assign any new items to you until other items are checked in.   
    4. The item may currently be missing.

Check-out Limits

Check-out limits have returned to pre-pandemic levels, as the library will no longer quarantine returned items.  See the table below for details, or view the library's Collection & Circulation Policy.

Maximum items out per card: 30

Type

Maximum
per card

Checkout
period

Allowed Renewals

Print book 30 2 weeks 2
DVD 5
(Limit 1 TV series at a time)
1 week 0
CD & Audio book 5 2 weeks 2
Magazine 5 2 weeks 0
Great Courses
(mixed formats)
1 2 weeks 2
Kindle eReaders 1 2 weeks 2
Launchpad Tablets & Wonderbook Read-Along Audiobooks 1 2 weeks 2
WiFi Hotspots 1 per household 1 week 0
Games
(Including Dungeons & Dragons Starter Kits)
1 2 weeks 2

Armchair Traveler Kits, Ukulele Kits, Storytime-in-a-Bag & Activity Kits

1 per household 2 weeks 0

Library Card Applications & Renewals

Eligibility

  • To qualify for a new library card, you must be a resident of Texas, with government-issued photo ID and proof of state residency. New library cards are free.
  • If you have had a Wells Branch Community Library card in the past, you must apply for a renewal, even if your old card is expired or lost.  Please have your government-issued photo ID and proof of address ready.  All fines and blocks on the household must be resolved in order to renew. 
    The $1 replacement fee for lost or destroyed library cards is waived during the pandemic service disruptions.

How to Apply

Application forms are available to download in advance on our website under the "About Us" tab.
Come to the library during our open hours with your photo ID and proof of Texas residency to apply for a card.

Computers

A limited number of computers are available each day for 55-minute sessions (1 per patron per day). Patrons can log on with their library cards.  Adult guests can stop by the Information Desk with valid photo ID for a guest pass.

Printing Services

Pricing

  • Payment options: Cash or online through PayPal.me/WellsBranchLibrary (add $1 processing fee).
  • Printing Limit: 50 pages per day.
  • Black & White printing: $0.10 per page (single-sided pages only). First five pages are free.
  • Color printing:  $0.50 per page (single-sided pages only)

How to Submit a Print Job

***For your privacy & safety, staff members cannot view or alter your print job in any way prior to printing. You will be charged for all printed pages in your document - including any pages accidentally included and pages whose formatting is not what you expect.  Please carefully check the print preview option on your computer or personal device before submitting your document.***

3 Ways to Send Your Document:

Picking Up Your Print Job

Please contact the library to confirm receipt of your document. It may take up to 30 minutes for your document to arrive in our print queue. Documents sent near the library's closing time may not be available for pickup until the next day.
Your print will be available for pick-up at the Information Desk inside the library.

Other Document Services

The document station is available for patrons to scan, copy, and fax personal documents.  Limited staff assistance is available. 

  • Faxing costs 25 cents per page. 
  • Copying is 10 cents per page for black & white, 50 cents per page for color. 
  • There is no fee associated with scanning. 
  • There is a 20 page limit for all document services.
  • Payment must be made in cash.  The library cannot accept a card for printing or document services.

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