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Library Services During Covid-19 Closure

The library building is closed for the safety of our community.
Staff are available for assistance during Contact-free Service Hours.

To protect the health of all of our patrons & staff, please wear a face mask and maintain at least 6 feet of distance between yourself and others while on library property.

Contact-Free Service Hours:

(Follow signs to the marked window for service)

Monday - Thursday: 10:00am - 8:00pm
Friday - Saturday:
10:00am - 6:00pm
Sunday: 
1:00pm - 6:00pm

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Browse recommended books: 

Miss browsing the library shelves? Explore our book lists!

TexShare Cards & Inter-Library Loan Services

The library's TexShare card & Inter-Library Loan programs are suspended during the building closure.  TexShare cards cannot be issued or renewed at this time. Please monitor our website for updates.

Contact-Free Check-out

Patrons must have an active library card in good standing (no blocks, overdue items, or fines over $5 in the household) and be able to pick up items in-person (Materials will only be released to the registered cardholder).

Check-out Limits

Due to limited space to quarantine returned items, check-out limits are smaller under our current service levels.

Type

Maximum per card

Checkout period

Allowed Renewals

Print book 10 2 weeks 2
DVD 2
(Limit 1 TV series at a time)
1 week 0
CD & Audio book 2 2 weeks 2
Magazine 2 2 weeks 0
Great Courses
(mixed formats)
1 per household 2 weeks 2
Kindle eReaders 1 per household 2 weeks 2
Launchpad Tablets 1 per household 2 weeks 0
WiFi Hotspots 1 per household 1 week 0
Games
(Including Dungeons & Dragons Starter Kits)
1 per household 2 weeks 2
Armchair Traveler Kits 1 per household 1 week 0

To request library materials for pick-up:

Log in to your account on our catalog page, find the item you would like to check out, and select "Reserve this item".   The library will contact you when your item is ready for pick-up. Please do not come to the library until you receive notification that your item is ready.

You may also submit a request using any of the options below.  Please include your name and library card number in your request:

Frequently Asked Questions

  1. What happens after I request library materials for pick-up?
    A staff member will pull any items in your request that are currently available. When your items are ready to pick-up, we will send you a notification through your preferred method of contact and hold them for 4 days.
    When you arrive at the library,  follow signs to the designated window (located between the book drop and the front door), and show your library card through the glass. Staff will verify your card number, then place your items on a table in the library's breezeway.
  2. After submitting a request, how long does it take to receive my items?
    Reserved items are usually available for pick-up the following day.  You will receive a notification through your preferred method of contact when your items are ready. Please do not arrive at the library until you receive this notification.
  3. What if I miss my pickup window?
    If you do not arrive to pick up your items within 4 days of being notified, your items will be made available for other patrons to request and you will need to submit your reserve request again.
  4. Can I pick up items for everyone in my household at the same time?
    We want to be certain that items checked out to your account make it into your hands.  Therefore, we do not allow others to pick up items on your behalf.  The person making the pick-up request must be able to come to the library to collect their items, including children and teen cardholders.

Library Card Applications & Renewals

Eligibility

  • To qualify for a new library card, you must be a resident of Texas, with government-issued photo ID and proof of state residency. New library cards are free.
  • If you have had a Wells Branch Community Library card in the past, you must apply for a renewal, even if your old card is expired or lost.  You will need to provide your government-issued photo ID and proof of address.  All fines and blocks on the household must be resolved in order to renew. 
    The $1 replacement fee for lost or destroyed library cards is waived during the closure.

How to Apply

Application forms are available to download in advance on our website under the "About Us" tab.
Come to the library during our contact-free service hours with your photo ID and proof of Texas residency.  Follow signs to the marked window and knock on the glass for staff assistance.  Please note that you will be required to maintain social distancing and wear a mask that covers your nose and mouth while you are at the library.

Computers by Appointment
(CURRENTLY UNAVAILABLE)

Public computer sessions are currently suspended while Travis County is in Stage 5 coronavirus restrictions. Please watch this website for future updates.

Contact-free Printing Services

Pricing

  • Payment options: Cash (exact change only) or online through PayPal.me/WellsBranchLibrary (add $1 processing fee).
  • Printing Limit: 50 pages per day.
  • Black & White printing: $0.10 per page (single-sided pages only). First five pages are free.
  • Color printing:  $0.50 per page (single-sided pages only)

How to Submit a Print Job

Once you have submitted your print job, please contact the library to confirm receipt of your document.
Submission options:

Picking Up Your Print Job

For your privacy & safety, staff members cannot view or alter your print job in any way prior to printing. You will be charged for all printed pages in your document - including any pages accidentally included and pages whose formatting is not what you expect.  Please carefully check the print preview option on your computer or personal device before submitting your document.

  1. Please contact the library to confirm receipt of your document. It may take up to 30 minutes for your document to arrive in our print queue. Documents sent near the library's closing time may not be available for pickup until the next day.
  2. Come to the library during our contact-free service hours to pick up your document - no appointment is necessary.
  3. Write your name, email address, and payment method on a sheet of paper.  When you arrive at the library, follow signs to the designated window & knock on the glass. Show staff your paper and wait at the window while a staff member prints your document.  If you are paying by cash, place your exact change into the bowl on the table by the door.
  4. Staff will place your printed document on the table by the door for you to take.

 

BookFlight Bundle: Hand-picked books from your librarians

Do you miss browsing the library shelves and getting book suggestions from your librarians?  Are you looking for something great for your next read?  Indulge in a "flight", or selection, of  books hand-picked by your librarians to match your tastes and preferences.  We'll send you a list of five titles we think you'll love, or reserve a selection of titles for you to take home!

Fill out our online questionnaire or call the library to request your personal BookFlight!

Library To-Go!: Booksale, Science Kits, and Crafting

Purchase a book from the selection of offerings from library's book sale, and pick up free activity kits for kids or a DIY crafting kit for adults!  Items will be available for outdoor pickup during Contact-free Service Hours.

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